Thinking People Consultores Recursos Humanos

"Lo importante son las personas"

Policy and ISO 10667 Regulations

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Methodology of Thinking People in the Recruitment and Assessment Processes and the rights and responsibilities of the participant in the assessment process (ISO 10667 STANDARD)

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Thinking People bases its work methodology on the ISO 10667 STANDARD. The procedures for providing this personal Assessment Service in work and organisational settings, promote good practices, following the guidelines established by:

ISO 10667 Standard. “Assessment Service Delivery: Procedures and methods to assess people in work and organisational settings”.
Organic Law 15/1999, on Personal Data Protection.
Royal Decree 1720/2007, on Personal Data Protection.
Organic Law 3/2007, of 2 March, for effective equality between men and women.
Law 51/2003, of 2 December, on Equal Opportunities, No Discrimination and Universal Accessibility for People with Disabilities.

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INFORMATION ABOUT THE WORK METHODOLOGY OF THINKING PEOPLE:

a. The aim of the recruitment and assessment processes carried out by ThinkingPeople is to match professionals with the ideal posts for their skills, ensuring their professional development and success.
b. The usual stages of the processes are: Recruitment, Pre-selection, Interviews and Psychometric Tests, and Producing Assessment Reports.
c. The estimated amount of time taken may vary depending on the type of process, difficulty, etc… but it usually takes around 4 weeks.
d. The information obtained is used exclusively to assess the degree of suitability of the person / employment position, for the assessment processes undertaken.
e. Feedback: you will receive information about your progress in the assessment process, throughout the different stages and via different methods: verbal, mail, document, web message, etc…
f. If you have any complaints and/or queries, you can contact us by email at the following address: info@thinkingpeople.es, explaining the details of your complaint and/or query. One of our consultants will deal with your issue as soon as possible.

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RIGHTS:

At THINKING PEOPLE, as the participant in an assessment process and following the good practices listed in the ISO 10667 standard, you have the following rights:

a. To be informed of your rights and responsibilities as a participant in an Assessment process.
b. To be treated with courtesy, respect, consistency and impartiality, regardless of your age, sexual orientation or other traits.
c. To be assessed using instruments that comply with professional recommendations and guides, as well as being suitable for the purpose of the assessment.
d. To be informed, prior to assessment, of the type of assessment that will be carried out and its purpose. You will also be informed as to whether you will receive feedback on your results, and the use that will be made of your results.
e. To be informed in advance as to when the assessment will take place, whether you will be able to access your results and the expected timescale.
f. The assessment will be managed and your results will be interpreted by appropriately trained individuals, in accordance with professional codes and ethics, or by an appropriate system established by these individuals.
g. To be informed if the assessment is optional and to be notified of the consequences of undertaking or not undertaking the assessment, completing it or cancelling your results.
h. To be informed in advance as to whether you will receive any explanation of your results and when. If you are to receive an explanation, you have the right to know whether you will receive this in writing or verbally, within a reasonable time period after the assessment and in the terms and conditions commonly accepted.
i. To be informed as to whether your answers and the results of your assessment will be kept confidential by the service supplier and only shared with the relevant people for whom the assessment is intended.
j. To express concern about the assessment procedures and/or results and to receive information about the process to follow to settle these concerns, for example, procedures and timescales to commence and settle complaints, documentation of formal appeals.

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RESPONSIBILITIES:

As the Participant in an Assessment process, you are obliged to:

a. Read and/or understand your rights and responsibilities as the participant in an assessment process.
b. Show courtesy and respect to other the other people involved in the Assessment process.
c. Raise any questions prior to the assessment, regarding any uncertainty you may have about the aim of the assessment, the procedure, what you will be asked to do, as well as the use that will be made of your results.
d. Read or listen to the description information about the assessment and pay attention to all the instructions.
e. Know when and where the assessment will take place, to comply will all the requirements of the assessment, to arrive on time and with the requested material, and to be prepared for the assessment.
f. Follow the assessment instructions given to you and to give honest answers throughout the whole assessment.
g. Find out and accept the consequences if you decide not to go through with the assessment, or not to complete it.
h. Inform the relevant person(s) if you believe that environmental or technical factors have had an impact on the results.
i. Express any concerns you may have about the assessment procedure or the results, within a reasonable timescale, and in a respectful manner.
j. Give your informed consent.

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